Cancel & Refund Policy
Company Name: Yuvitel Technologies Pvt Ltd
This Refund Policy outlines the terms and conditions under which customers can request refunds for products purchased directly through Yuvitel Technologies Pvt Ltd’s official product marketing website (swasthyamcare, the official website for the Swasthyam brand).
Refunds may be requested under the following conditions:
The product received is defective or damaged.
The product delivered is incorrect or does not match the description provided on the website.
The customer has changed their mind and initiated a return within the specified return window.
3.1. Initiating a Refund
Customers must contact customer support at [Insert Email Address] or [Insert Phone Number] to request a refund.
Refund requests must include proof of purchase, such as an order number or receipt.
3.2. Timeframe for Requests
Refund requests must be initiated within [Insert Number] days of receiving the product.
For defective or damaged items, customers must provide photographic evidence within [Insert Number] days of delivery.
Refunds will be approved after verification of the issue by Yuvitel Technologies Pvt Ltd’s customer support team.
Once approved, refunds will be processed within [Insert Number] business days.
Refunds will be issued using the original payment method or as store credit, based on customer preference.
Refunds will not be provided under the following circumstances:
The product has been used or tampered with.
The return request is initiated after the specified return window.
The product was purchased during a clearance or final sale.
If the return is due to a defect or error on the part of Yuvitel Technologies Pvt Ltd, the company will cover return shipping costs.
For other reasons, customers may be responsible for return shipping fees.
Yuvitel Technologies Pvt Ltd reserves the right to amend this Refund Policy at any time. This policy applies to all products marketed under the Swasthyam brand on the swasthyamcare website. Customers will be notified of any changes via email or the website at least [Insert Number] days before the changes take effect.
For questions or concerns related to this policy, please contact:
Yuvitel Technologies Pvt Ltd
